Loyalty Frameworks: Punch & Stamp Cards

Loyalty Frameworks: Punch & Stamp Cards

The most pervasive loyalty program strategy in the world is the punch and stamp cards model. A member collects punches/stamps for purchases, and after earning enough to complete the card, a reward is unlocked, which is usually a free product, such as a coffee. Paper...
The Data Bargain

The Data Bargain

For decades, loyalty has been built on an unspoken bargain. Consumers provide data, and in exchange, they expect value. This data bargain, known as value exchange, has evolved dramatically as technology has reshaped the way companies capture, process, and act on...