Kogan es un minorista en línea con sede en Australia fundado en 2006 por Ruslan Kogan. La empresa comenzó como minorista en línea de electrónica de consumo y desde...
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Would customers like subscription loyalty programs for their lunch or dinner?
Subscription programs are one of the most effective loyalty strategies available to businesses today. The basis of a subscription program is simple: customers pay...
Navigating Nordic Loyalty Programs
Loyalty programs have gained widespread popularity across the globe in recent years among businesses, and the Nordic region is no exception to this trend. Many...
¿Hay algo que los programas de fidelización no puedan hacer?
La pregunta definitiva Como líderes en consultoría de fidelización, a menudo lanzamos esta pregunta retóricamente. La formulamos cuando nos encontramos con una...
Las principales medidas adoptadas por Victorian Racing Club para mejorar su programa de recompensas
A menudo me preguntan por dónde empezar a mejorar un programa de recompensas existente y el Victorian Racing Club (VRC) es un ejemplo notable de cómo hacerlo. Como...
AO ArtBall: un cambio radical para los programas de afiliación Web3
Escrito por Hunter Murray y Scott Harrison El Open de Australia (AO) es uno de los cuatro torneos de tenis del Grand Slam y se celebra anualmente en...
Want deeper member engagement? Implement surprise and delight initiatives into your loyalty program.
Customer delight is a powerful technique for driving deeper member engagement. Psychological studies suggest that when a customer’s expectations are met, they will be satisfied and when a customer’s expectations are exceeded, they will be slightly more satisfied, but when a customer is unexpectedly delighted (commonly referred to as ‘surprise and delight’ in the loyalty industry) their satisfaction levels will be substantial.
Are loyalty programs Halal?
In recent years, loyalty programs have become increasingly popular among businesses as a means to reward and retain customers. However, for those practising Islam,...
The Benefits of Sustainability and Loyalty in Business
In today's business landscape, sustainability and customer loyalty have become critical components of a company's success. As a result, various businesses are...
A New Chapter for Loyalty: Barnes & Noble’s Reinvented Loyalty Program
Barnes & Noble is a retail bookseller in the United States, founded in 1886. The company is the largest retail bookseller in the country, with approximately...
Descubra los programas de fidelización de centros comerciales más populares del mundo
In today's competitive retail landscape, shopping malls are turning towards loyalty programs to attract and retain customers. These programs come in various shapes...
Dallas Cowboys United: Could they improve their game plan to reward engagement?
The Dallas Cowboys are a professional American football team based in the Dallas–Fort Worth metroplex. The Cowboys compete in the National Football League (NFL) as...