Everybody hates your brand is a weekly podcast from two marketing veterans, Jen Clinehens and Rob Voase, who discuss everything from CRM to Customer experience to Brand to marketing careers.
Recently Philip Shelper was interviewed by Rob Voase about the value of loyalty programs, their future (including Blockchain) and the ups and downs of running your own business.
Customer loyalty has become a critical factor for sustainable growth and success. Loyalty consultants play a pivotal role in helping organizations develop and...
Frequent flyer programs have become a cornerstone of the airline industry, transforming the way airlines engage with their customers and boost profits. These...
Ulta Beauty ha conseguido resultados excepcionales con su programa Ulta Beauty Rewards. Este innovador programa de lealtad ha sido fundamental en el éxito de la...