by Eli Maynard | 19 Dec 2023 | Guides
Written by Eli Maynard and Amy Gavagnin As the holiday season ignites a surge in consumer spending (expected to exceed $1 trillion this year), loyalty programs present a unique opportunity to deepen customer connections and elevate brand loyalty. Instead of five...
by Scott Harrison | 5 Dec 2023 | Guides
Written by Scott Harrison and Eli Maynard In the modern business landscape, loyalty programs have emerged as indispensable tools for driving both customer loyalty and sales in today’s competitive business market. Whether you are launching a new loyalty program or...
by Federico Couret | 27 Oct 2023 | Articles
Omotenashi is a Japanese term that refers to a specific approach to hospitality and customer service. It is often translated as “selfless hospitality” or “wholehearted service” and embodies the idea of anticipating and fulfilling the needs and...
by Federico Couret | 23 Oct 2023 | Articles
Gambling in Japan is illegal, but pachinko is an exception. Pachinko is regarded as entertainment, and it is positioned as an amusement activity bringing joy to the community. Although declining, due to changing entertainment preferences, stigmas and increasing...
by Eli Maynard | 17 Oct 2023 | Guides
Scenic aerial view of Halong Bay in Vietnam at sunset Southeast Asia is a diverse region with over 650 million people, and its loyalty program landscape is just as varied. From traditional standard point-based loyalty programs to innovative new loyalty models and...
