He VOLVERDO de la baja por maternidad y he aprendido MUCHO. Sé mucho más sobre mí, los bebés, las mamás, el desorden, el caos y mucho más. Durante los últimos 9 meses de cuidado de...
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Stacey Lyons
Disney lanza un programa de fidelización muy poco mágico: Magic Key.
El lugar más feliz del planeta lanza el programa de fidelización más beige, caro y decepcionante del planeta. ¿Cómo es posible que se esté vendiendo todo? El programa: El programa Disney...
Estrategias de remisión que debe conocer
Estrategias de recomendación que debe conocer Los programas de recomendación deben formar parte de su estrategia global de fidelización, para asegurarse de que está sacando el máximo...
Jeep ‘Badge of Honor’ master the micro-community
Micro communities can make brands. That’s because brands which successfully create a connected micro-community of engaged members can suddenly find themselves with...
The loyalty battle among beauty brands: Go-To Vs Mecca who will win?
The battle among the beauty brands is fierce across the industry. With the ability to leverage highly sought-after sample products as rewards, the beauty industry...
Uber busca una tajada del éxito de las suscripciones con el lanzamiento de Uber Pass: ¿merece la pena?
I have watched the Uber Rewards program like a hawk since before it even launched in Australia. I actually wrote a blog article about it when they were piloting...
Asociación Klarna x Flybuys: ¿a quién beneficia?
This is a partnership between two of my favourite companies. On the one hand we have Flybuys, Australia’s oldest loyalty program with 8 million active members. On...
Adore Beauty launch their first ever loyalty program. Here’s an inside look.
Adore Beauty are Australia’s leading online beauty retailer, and today they secretly launched Adore Society (their brand-new loyalty program) to their existing...
Afterpay’s loyalty program is an Afterthought.
The Afterpay loyalty program, Pulse Rewards, does not have it’s finger on the pulse of best practice. In my loyalty consultant expert opinion that Afterpay...
All aboard the B2B loyalty boom
With loyalty being nothing more than a buzz word within most organisations over many years, it’s great to see that many B2B companies are realising the benefits a...
Google’s harsh new unsubscribe prompt could destroy your marketing database
The ability for users to be able to unsubscribe from email marketing lists is a regulatory requirement. But Google’s increasingly sophisticated and automated...
The ‘Gift Growler’. Could this be the perfect little loyalty play?
Recently, I went to the inner west craft brewery, Wayward, and loved it. I saw something called a ‘Gift Growler’ on the menu so asked what it was. Firstly, a...