Privacy Policy


Effective date: 10 October 2022

Privacy Statement

Loyalty & Reward Co completely respects your privacy and rights to own and control your personal data and decide how it is used. Loyalty & Reward Co will be clear about the data we collect and why it is collected. Your data is completely protected and will not be sold or shared with any third party.

The Privacy Act 1988 (Cth) (Privacy Act), and the Australian Privacy Principles (APPs) govern the way in which we must manage your personal information. We are committed to complying with the Privacy Act and the APPs, and to ensuring that your privacy is protected.

Please read this Statement carefully to understand when you may provide personal information to us and how Loyalty & Reward Co uses and protects personal information provided. By using this website, you agree to the use of your personal information as described in this Statement.

The terms ‘we’, ‘us’, or ‘Loyalty & Reward Co’ are each intended as reference to the Loyalty & Reward Co company and assets including this website.


What Personal Information is collected

Loyalty & Reward Co may collect personal information, including when you:

  • access the Loyalty & Reward Co website including for example your IP address. We may also collect other information via cookies. A cookie is a small data file that might be transferred to your device when you access the Loyalty & Reward Co website; or
  • communicate with us through correspondence, telephone calls, or email, or when you complete a form on the website; or
  • sign up to receive communications from us.

The personal information collected may consist of information that you provide, such as your name, company, email address and telephone number.


How we use Personal Information

Loyalty & Reward Co uses your personal information to fulfil your requests for information. We may keep any of your personal information on file and use it to contact you via email, SMS, telephone or LinkedIn.


How we use Cookies

A cookie is a piece of data that enables us to track and target your preferences. We may use cookies to enable us to identify you as a return user and personalise and enhance your experience and use of any of our site. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to warn you before accepting cookies. We use cookies to help us improve our service to you when you access our site and to ensure that our site remains easy to use and navigate. We may also use IP addresses to analyse trends, administer our sites, track traffic patterns, and gather demographic information for aggregate use.

Services that our website may use from time to time include Google Analytics, which transmits website traffic data to Google servers. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand traffic and usage on our website. By using our website, you consent to Google processing your data in the manner described in Google’s Privacy Policy and for the purposes set out in this policy.

Google may pass on cookies to its partners and other third parties to achieve its purposes. For more information on how Google uses the information collected from cookies, and how you can opt out of this feature please see this section of Google’s Privacy Policy. You can also view Google Analytics’ currently available opt-outs here.


Security of Personal Information

Your personal information is stored and secured using our third-party data storage provider who use a variety of security technologies and procedures to help protect your personal data from unauthorised access, use or disclosure.

Personal data collected by Loyalty & Reward Co will primarily be stored or transferred internally between relevant Loyalty & Reward Co parties in Australia, but also in any other country where Loyalty & Reward Co maintain operations.


Accessing and seeking correction of your Personal Information

You can gain access to or seek the correction of the personal information that Loyalty & Reward Co holds. You have a right to make a reasonable request for access to personal information and to request its correction. Requests to access or seek to correct your personal information can be made by email at: When we receive such a request, we have the right to ask for and obtain your position title, telephone number and email address in order to access and correct personal information.

If the option is available to subscribe to mailing lists, you may also request to unsubscribe from mailing lists by contacting us at


Links to Other Websites

Loyalty & Reward Co websites may contain links to websites related to the content available on Loyalty & Reward Co’s website that is deemed relevant to the user. Those links are provided for convenience and may not remain current or be maintained.

It is worth noting that once you have clicked on these links (either via text or image hyperlink) to leave the Loyalty & Reward Co website, that we do not have any control over that destination, its collection methods, data usage, privacy standards or security. For this reason, Loyalty & Reward Co is not liable for the protection and use of personal information on websites not wholly or partly owned by Loyalty & Reward Co.

We advise that you use caution and be familiar with the privacy statement applicable to all websites you visit and/or engage with, via the Loyalty & Reward Co website or otherwise, to understand how they collect and use personally identifiable information.


Consent; changes to privacy policy

By using this website, you consent to the collection, use, and storage of your information by us in the manner described in this Privacy Policy.

We reserve the right to make changes to this Privacy Policy from time to time, and recommend you review it periodically so that you are updated on any changes.