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Award-winning

loyalty program design

for global brands

New York  |  London  |  Sydney  |  Melbourne

Trending Insights & News

Do Loyalty Programs Work? Just ask Domino’s Pizza

In the quick service restaurant (QSR) industry, having a loyalty program strategy is often seen as a hygiene factor. Something that needs to be in place just to be on par with the competition. As loyalty consultants, Loyalty & Reward Co recognizes just having a...

Do Loyalty Programs Work? Just ask Bilt Rewards

Cost of living pressures doesn’t mean a loyalty program cannot be valuable to members. Bilt Rewards offers a unique loyalty program that rewards members with points for paying their rent, plus spending at a large network of dining, travel and fitness partners. Their...

How we create real value

Design

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In-depth discovery of data, customers and frameworks.

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Comprehensive strategy to engage, retain and delight.

Implement

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Evaluation and selection of best suited technology.

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Successful program implementation and launch.

Operate

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Expert program and partner management.

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Data-driven optimisation and evolution.

World class clients demand world class work

Brands we’ve delighted

As the loyalty consulting experts, we are experienced in building and operating some of the most successful B2B and B2C loyalty programs across multiple industries globally.

We share as much knowledge as we can

Loyalty is our obsession

Our award-winning loyalty consultants constantly review the global market for customer loyalty trends, teach loyalty to marketing professionals, and literally wrote the book on loyalty.

BOOK

Loyalty Programs: The Complete Guide

A comprehensive and global view of all aspects of loyalty programs combining a wide range of academic research, customer loyalty, loyalty psychology and industry expertise.

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SERIES

Do Loyalty Programs Work? Best-in-class Examples

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WHITEPAPER

The Essential Eight™: Guiding Loyalty Principles 

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COURSE

Loyalty Programs: The Complete Masterclass

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