Loyalty Program or CRM Strategy: Which Does Your Business Need?
Ultimately, while a good CRM strategy is certainly important, a loyalty program can take customer engagement and loyalty to the next level.
All the loyalty insights from our expert team.
Why Do Loyalty Programs Fail?
Loyalty programs are essential for fostering customer loyalty and driving business growth, but they are not without their challenges. Despite their...
The psychology behind loyalty programs – Part 2
Following on from my previous blog on “The psychology behind loyalty programs – Part 1", this blog reviews an additional five consumer psychology principals and...
Get out there and explore Kathmandu’s new Out There Rewards
When you have reached the summit, keep climbing Kathmandu was founded in 1987 in Christchurch, New Zealand. The company specialises in outdoor and travel apparel,...
Life’s Chaos Loves a Good Roadmap: The True Customer Journey
Hardly a day goes by in the life of a marketer or loyalty program operator without discussing the customer journey. Ah… the customer journey —don’t you love the...
Is it a reward to turn fifty?
The FiftyUp Club was created in 2013 to help those who are 50 and over gain access to discounts, special offers and information. The FiftyUp Club was built upon a...
Four top technology trends for loyalty programs
In the dynamic landscape of customer engagement, loyalty programs have been undergoing a technological evolution, with cutting-edge innovations reshaping their...
Loyalty & Reward Co client Australian Venue Co a finalist for AMI Awards
Loyalty & Reward Co are thrilled to announced that loyalty payments app The Pass by Australian Venue Co has been nominated as a finalist in two categories at...
How to Create a Loyalty Program That Gen Z Will Love
In the ever-evolving landscape of the consumer market, catering to the preferences of different generations is key to success. Generation Z (Gen Z) is quickly...
I Adore a good loyalty program
Recently I discovered a product I needed, but it was only available at Adore Beauty. Adore Beauty was created in the early 2000’s by Kate Morris who identified a...
Frasers Property Care & Rewards paves the way for loyalty programs across property
https://www.youtube.com/watch?v=_3eJD19NzLA Frasers Property sharing about the value the Care & Rewards program brings to their members and business Project...
Loyalty points system – how to avoid limitations and complexity
Loyalty points systems have become increasingly prevalent, promising a myriad of benefits for both companies and customers. However, despite their popularity,...