With access to rewards being the core motivator for members to join a loyalty program, it should not be surprising that redemption fraud is a consistent threat for...
All the loyalty insights from our expert team.
Kate Pay
Do Loyalty Programs Work? Just ask ASDA
In today's fiercely competitive supermarket industry, loyalty programs have become a critical success factor. ASDA’s loyalty program, ASDA Rewards, has injected...
Hugo Boss Launches Innovative Web3 Program
Loyalty & Reward Co are excited to see client Hugo Boss reach the next level of loyalty with the introduction of their HUGO BOSS XP, combining traditional...
Loyalty Programs: The Complete Masterclass in Berlin
Following the success of Loyalty Programs: The Complete Masterclass in London, Loyalty & Reward Co presented the course in Berlin, in conjunction with The...
GLO interview: Philip Shelper discusses technology and AI advances in the 2nd edition of Loyalty Programs: The Complete Guide
Loyalty & Reward Co's CEO Philip Shelper was recently interviewed by Anastasia Levashova, Co-Founder of the Global Loyalty Organisation (GLO). The discussion...
Philip Shelper features in GLO’s loyalty predictions for 2024
The Global Loyalty Organisation (GLO) hosted an interview with a range of expert loyalty consultants to reflect on the loyalty industry in 2023, and to get their...
Loyalty & Reward Co expands global presence with London Office opening
Celebrating another monumental milestone Loyalty & Reward Co is proud to announce the latest milestone in our expansion journey - the opening of our new office...
Is a subscription program a loyalty program?
As a loyalty consultant, a question that we are continuously being asked by our clients is if a subscription program can be classified as a loyalty program. Whilst...
Exploring 11 Different Types of Loyalty Program Frameworks
When developing a loyalty program strategy, choosing the right loyalty program framework is a critical decision to drive customer engagement and retention. This...
A discussion with Open Loyalty on how to prepare a good loyalty program strategy
Loyalty & Reward Co's CEO Philip Shelper was recently a guest on Open Loyalty’s podcast 'Loyalty program builders' to discuss how brands can develop a loyalty...
Loyalty panel discussion: how brands can use loyalty to recession-proof and boost business
Earlier this year Loyalty & Reward Co's CEO Philip Shelper was invited to take part in an expert panel discussion at Shoptalk in Las Vegas to discuss how...
A discussion with Annex Cloud on leveraging loyalty for your digital transformation
Loyalty & Reward Co's CEO Philip Shelper was recently a guest on Annex Cloud’s loyalty podcast 'Get Personal with Loyalty' to discuss the importance of...