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Award-winning

loyalty program design

for global brands

New York  |  London  |  Sydney  |  Melbourne

Trending Insights & News

¿Los programas de lealtad funcionan? Pregúntale a Myer

Los programas de lealtad se han vuelto esenciales para retener clientes y destacarse en un mercado competitivo. Myer One, el programa de lealtad de la famosa tienda departamental australiana Myer, es un gran ejemplo de cómo estas iniciativas pueden impulsar el...

Loyalty Program Fraud: Morrisons takes a risk with paper join forms

Introduction Loyalty programs can be viewed as a type of ‘bank account’, where members accumulate stored value. With hundreds of billions of dollars of value held in loyalty accounts, they are an ideal target for fraudsters. What makes it particularly easy is that...

Do Loyalty Programs Work? Just ask Domino’s Pizza

In the quick service restaurant (QSR) industry, having a loyalty program strategy is often seen as a hygiene factor. Something that needs to be in place just to be on par with the competition. As loyalty consultants, Loyalty & Reward Co recognizes just having a...

How we create real value

Design

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In-depth discovery of data, customers and frameworks.

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Comprehensive strategy to engage, retain and delight.

Implement

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Evaluation and selection of best suited technology.

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Successful program implementation and launch.

Operate

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Expert program and partner management.

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Data-driven optimisation and evolution.

World class clients demand world class work

Brands we’ve delighted

As the loyalty consulting experts, we are experienced in building and operating some of the most successful B2B and B2C loyalty programs across multiple industries globally.

We share as much knowledge as we can

Loyalty is our obsession

Our award-winning loyalty consultants constantly review the global market for customer loyalty trends, teach loyalty to marketing professionals, and literally wrote the book on loyalty.

BOOK

Loyalty Programs: The Complete Guide

A comprehensive and global view of all aspects of loyalty programs combining a wide range of academic research, customer loyalty, loyalty psychology and industry expertise.

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AWARDS

Loyalty & Engagement Multi-Award Winner

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WHITEPAPER

The Essential Eight™: Guiding Loyalty Principles 

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COURSE

Loyalty Programs: The Complete Masterclass

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