Pros and Cons of Loyalty Programs

Pros and Cons of Loyalty Programs

Loyalty consultants know that when it comes to developing an effective loyalty program strategy, brands need to be aware of both the pros and cons of loyalty programs to ensure they are going in with their eyes open. First things first, what is a loyalty program? It...
AI trends in loyalty

AI trends in loyalty

Artificial intelligence. Information concept. 3D render Artificial intelligence (AI) is the hot topic of 2023 and is increasingly becoming a more popular tool for loyalty program operators to enhance their program experience. As AI technology continues to advance,...
Loyalty Frameworks: Loyalty Currencies

Loyalty Frameworks: Loyalty Currencies

This guide is all about Loyalty Program Currencies, what they are, how they work and the different types of currencies which companies use to reward transactional or non-transactional actions. The evolution of loyalty currencies over several centuries was detailed in...