by Vincent Ward | 17 Sep 2024 | Articles, Do Loyalty Programs Work
In the fast-casual dining industry, Chipotle has earned a reputation not only for its famous burritos but also for revolutionising customer loyalty. The restaurant chain has set a new standard for how restaurants build lasting relationships with their customers. As...
by Georgette Mikhael | 10 Sep 2024 | Articles, Do Loyalty Programs Work
Sometimes loyalty programs work so well they are viewed as anti-competitive. Just ask Scandinavian Airlines or SAS (short for Scandinavian Airlines System), the flagship carrier airline of Denmark, Norway, and Sweden. Loyalty consultants and strategists alike have...
by Susan Walsh | 22 Jul 2024 | Articles
Businesses are continuously seeking innovative ways to enhance customer engagement and loyalty. Artificial Intelligence (AI) is proving to be a game-changer in this domain, enabling more personalised and efficient loyalty and membership programs. By incorporating AI...
by Scott Harrison | 5 Jul 2024 | Articles
CRMC 2024 in Chicago wrapped up, leaving attendees with valuable insights from leading retail brands and solution providers. For Loyalty & Reward Co, the experience highlighted the opportunities and challenges that both brands and technical providers are facing in...
by Emma Inglis | 27 May 2024 | Loyalty Program Reviews
Sushi Train is a fun and interactive dining experience, and it’s also the name of a restaurant in Australia and New Zealand. There are 46 Sushi Train restaurants in Australia and 2 in New Zealand, all serving fresh dishes of great quality. For those new to Sushi...
