We work with the world’s leading brands.

Retail & Consumer Goods
Designing a premium points and tier loyalty program for Luxury Escapes to drive bookings and customer lifetime value

Designing a premium points and tier loyalty program for Luxury Escapes to drive bookings and customer lifetime value

Supporting the design of Hugo Boss XP, a gamified, Web3-powered loyalty experience

Supporting the design of Hugo Boss XP, a gamified, Web3-powered loyalty experience

Loyalty program design and implementation of the MANSCAPED Member Only Rewards program

Loyalty program design and implementation of the MANSCAPED Member Only Rewards program

Audit and redesign of McDonald’s points-based app across 48 countries

Audit and redesign of McDonald’s points-based app across 48 countries

Design of card-linked offers program for CommBank’s 6.4m users

Design of card-linked offers program for CommBank’s 6.4m users

Award winning loyalty app design and future strategy for Australian Venue Co’s 190+ venues

Award winning loyalty app design and future strategy for Australian Venue Co’s 190+ venues

Strategic program audit of Frasers Property’s loyalty program to drive engagement, retention, advocacy and revenue

Strategic program audit of Frasers Property’s loyalty program to drive engagement, retention, advocacy and revenue

Full redesign of HOYTS Rewards program and customer lifecycle strategy

Full redesign of HOYTS Rewards program and customer lifecycle strategy

Tripled member base of My Dan’s with new segmentation and lifecycle strategy

Tripled member base of My Dan’s with new segmentation and lifecycle strategy

Evolution of 25-year old Club Clipsal B2B loyalty program

Evolution of 25-year old Club Clipsal B2B loyalty program

Local loyalty strategy for Klarna with major coalition partner negotiations

Local loyalty strategy for Klarna with major coalition partner negotiations

Independent review and future strategy for Loyalty NZ’s digital transformation

Independent review and future strategy for Loyalty NZ’s digital transformation

Loyalty program design workshops and recommendations for Menulog to reduce churn

Loyalty program design workshops and recommendations for Menulog to reduce churn

Design and implementation of points program over 1,000 retail outlets across USA and LATAM

Design and implementation of points program over 1,000 retail outlets across USA and LATAM

A full digital transformation strategy for Entertainment Group

A full digital transformation strategy for Entertainment Group

New member benefits program for Rest’s 1.9m members, plus ongoing reward sourcing

New member benefits program for Rest’s 1.9m members, plus ongoing reward sourcing

Design and operation of nationwide benefits program for residents of Lendlease retirement villages

Design and operation of nationwide benefits program for residents of Lendlease retirement villages

Design, launch and post-launch operational management of Optus Perks program

Design, launch and post-launch operational management of Optus Perks program

Redesign of NPD Group’s receipt scanning program economics to improve engagement and cut costs

Redesign of NPD Group’s receipt scanning program economics to improve engagement and cut costs

Strategic roadmap of recommendations for Wine Selectors

Strategic roadmap of recommendations for Wine Selectors

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