All the loyalty insights from our expert team.

Lucky Loyalty Effect

Lucky Loyalty Effect

The Lucky Loyalty Effect is a cognitive bias that tells us that loyal customers believe that are more likely to win random promotions run by a program because they...

Navigating Nordic Loyalty Programs

Navigating Nordic Loyalty Programs

Loyalty programs have gained widespread popularity across the globe in recent years among businesses, and the Nordic region is no exception to this trend. Many...

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